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Cookie Policy
This Cookie Policy describes how we employ cookies and other similar technologies on our site to improve your experience, whether you are viewing our Coastal Serenity ferns, Urban Jungle palms, or Seasonal Charm flowers. To inquire, write to support@atidas.com or +44 7450 579711. It adheres to the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, Privacy and Electronic Communications Regulations 2003 (PECR), and other relevant UK legislation.
1. What are Cookies?
Cookies are small text pieces of information that your device (e.g., computer, smartphone, tablet) keeps when you access sinyep.com. They assist us in remembering your preferences, measuring site functionality, and serving up personalized content. Other technologies, including web beacons, pixels, and local storage, also serve these purposes and are part of this policy. Cookies make features such as secure checkout, personalized product suggestions, and our virtual room planner tool possible, providing a personalized shopping experience for UK shoppers.
2. Why We Use Cookies
Atidas uses cookies to:
Enable Core Functionality: Allow sinyep.com to function properly, such as account login, cart handling, and secure payment processing for artificial plant orders.
Improve User Experience: Store your preferences (e.g., currency setting to GBP, UK delivery options) and improve navigation on the site.
Analyze Performance: Learn how you use sinyep.com in order to better optimize content, such as noticing our best-selling faux fiddle leaf figs.
Personalize Content: Suggest products such as Urban Jungle monstera or Seasonal Charm holly from your browsing history.
Marketing: Show targeted ads (e.g., on Instagram @sinyepuk) and monitor newsletter subscriptions, with your permission.
Cookies assist us in offering a quick, safe, and relevant experience while ensuring UK data protection regulations are being obeyed.
3. Types of Cookies We Use
We have separated cookies according to their function and lifespan:
By Purpose
Essential Cookies: Required to enable sinyep.com to work, such as features for checkout, account access, and our virtual room planner. These cannot be turned off as they are essential to your ability to shop with us.
Performance/Analytics Cookies: Gather anonymous information about how you use our website (e.g., pages viewed, time spent) to help us improve performance and content. Examples include Google Analytics cookies.
Functionality Cookies: Recall your preferences (e.g., cookie settings, product filters) so that you can have a personalized experience.
Marketing Cookies: Monitor your browsing to provide targeted ads and measure campaign performance, like advertising our Coastal Serenity Collection on social media.
By Duration
Session Cookies: Temporary cookies that automatically expire when you close your browser, used for activities like keeping your cart across a session.
Persistent Cookies: Stay on your device for a defined amount of time (e.g., 30 days to 26 months) to remember your preferences or monitor analytics across visits.
4. Cookies Used on Atidas.com
Here is an overview of cookies typically used on sinyep.com:
Essential Cookies:
Name: session_id (Session) – Keeps you in session when checking out or logging into your account.
Name: cart_contents (Persistent, 30 days) – Stores your cart contents for hassle-free shopping.
Performance/Analytics Cookies:
Name: _ga (Google Analytics, Persistent, 26 months) – Records anonymized use of the site (e.g., page views, click-throughs).
Name: _gid (Google Analytics, Persistent, 24 hours) – Identifies users for day-to-day analytics.
Marketing Cookies:
Name: fbp (Facebook Pixel, Persistent, 90 days) – Facilitates targeted advertising on sites such as Instagram.
Name: mailchimp_campaign (Persistent, 30 days) – Logs newsletter sign-up campaigns.
A complete list of cookies can be found through our cookie banner, which is updated regularly to include changes.
5. How We Use Cookie Data
Cookie information assists us in improving your experience on sinyep.com:
Essential Functions: Enable safe checkout, order tracking, and access to features such as the virtual room planner to visualize artificial plants inside your UK house.
Analytics: Anonymous data (e.g., through Google Analytics) indicates what products (e.g., 2m olive trees) are best-selling in towns like London or Birmingham, enabling us to optimize stock.
Personalization: Recommend products on your browsing, e.g., suggesting trailing ivy for Newcastle flat.
Marketing: We use cookies with your permission to display advertising on sites like Instagram or newsletters on our Seasonal Charm Collection.
We don’t process cookies for automated decision-making or profiling that has a significant effect on you. Data collected will be processed in line with our Privacy Policy (on sinyep.com).
6. Managing Cookies
Cookies can be managed through:
Cookie Banner: You can accept or reject non-essential cookies (analytics, functionality, marketing) the first time you visit sinyep.com. Essential cookies are always enabled.
Browser Settings: You can block or erase cookies in most browsers (e.g., Chrome, Firefox, Safari). Be aware that disabling essential cookies can cause core features (e.g., checkout, account log-in) to fail.
Opt-Out Tools: For analytics cookies, use tools such as Google Analytics Opt-Out (available through Google’s website).
To control marketing preferences, unsubscribe from newsletters through the link in our emails or email support@sinyep.com. Blocking cookies can restrict personalized features, e.g., product recommendations.
7. Third-Party Cookies
Certain cookies are set by established third parties:
Google Analytics: Monitors anonymized use of the site to help improve it.
PayPal/Stripe/Klarna: Cookies required for secure payment processing.
Facebook/Instagram: Marketing cookies for targeted advertising, only with your permission.
Mailchimp: Monitors performance of newsletter campaigns.
These partners are UK GDPR and PECR compliant. Their cookie policies can be accessed through their websites. We do not pass on cookie data to third parties for their direct marketing purposes.
8. Data Protection and Security
Cookie data is securely stored in UK-based or UK GDPR-compliant servers. We employ:
Encryption: SSL/TLS for data transmission on sinyep.com.
Access Controls: Restrict data access to authorized personnel only.
Anonymization: Analytics data is anonymized in order to avoid exposing your identity.
Retention of Cookie Data varies:
Session cookies: Expired when you close your browser.
Persistent cookies: Kept for 24 hours to 26 months, depending on purpose.
Marketing data: Removed on withdrawal of consent.
For full information, see our Privacy Policy. If there is a breach of data, we’ll let you and the UK Information Commissioner’s Office (ICO) know within 72 hours, as required.
9. Your UK GDPR Rights
Under UK GDPR, you have the following rights over cookie-related data:
Access: Ask for cookie details of data gathered.
Rectification: Fix incorrect information.
Erasure: Ask for erasure of non-essential cookie information.
Objection: Opt out of marketing or analytic cookies.
Withdraw Consent: Turn off non-essential cookies through our cookie banner or browser settings.
To enforce these rights, email support@sinyep.com or +44 7450 579711. We will reply within a month at no cost to you. You can also complain to the ICO (www.ico.org.uk) if not satisfied.
10. Updates to This Policy
We can revise this Cookie Policy to incorporate legal or technical developments. Revisions will be published on sinyep.com with the “Last Updated” date. Substantial changes will be notified by email or site notice.
11. Contact Us
For cookie-related questions, write to:
We aim to respond within 48 hours. Your privacy is our priority, and we’re here to ensure a transparent experience.